RevenueEarn more from every stay
Guests can buy without bothering you, day or night.
- Self-service shop paid by phone
- Smart late check-out and early check-in
- Extras: firewood, linen, baskets, bikes
- Money goes straight to your account
Guidebook, shop and messaging in one place
Turn your guest welcome into a revenue stream.
WelkomUP replaces the welcome binder with a web app — nothing to download. Guests find everything they need and buy on the spot: fridge treats, late check-out, early check-in.
- No app to install
- No hardware required
- An empty property costs nothing
Why WelkomUP
Three results, one tool.
Digital guidebooks stop at practical information. WelkomUP goes further — sales, communication and guest satisfaction — and ties it all to your calendar.
The guest journey
There at every moment of the stay.
One link or QR code, and your guests are looked after from booking to check-out.
Before arrival: everything's ready
The link goes out with your scheduled Airbnb or Booking messages.
- “Plan your arrival” form: expected time, contact details, requests
- Early check-in offered when the property is free
- Directions, access info and door code at the right time
- Welcome message translated into the guest's language
During the stay: independent and well looked after
Guests find their answers and buy in two taps.
- Wi-Fi in one tap, no password to type
- Video tutorials: stove, hot tub, shutters, recycling
- Fridge and extras paid with Apple Pay, Google Pay or card
- Your favourite local spots, with directions and up-to-date hours
At check-out: one last good memory
Remaining issues get fixed before the guest leaves.
- Satisfaction check the day before, with an alert if needed
- Late check-out offered around the next cleaning
- Clear check-out instructions, with an “I'm leaving” button
- Review invitation sent to every guest
Features
Everything you need to welcome, sell and follow up.
Six modules that work together, connected to your booking calendar.
Self-service shop
Your fridge becomes a shop that never closes.
Guests choose, pay with their phone and help themselves. No till, no change, no honesty list to tick.
- Pay with Apple Pay, Google Pay or card
- You're the seller: money lands in your Stripe account
- Stock updated with every sale, alert before you run out
- Tax rate set product by product
- Tablet kiosk in the property, with payment QR codeComing soon
Late check-out and early check-in
Sell extra hours, never at the expense of cleaning.
WelkomUP reads your calendar, accounts for cleaning time and the next arrival, then only offers slots that are actually possible.
- Accepted automatically when the property is free
- Sent for your approval when it's tight
- Hidden when it's impossible: no promises you can't keep
- Payment captured only once confirmed
Guidebook and video tutorials
Answers before the questions.
Film the stove or the hot tub with your phone: WelkomUP turns it into a vertical tutorial, subtitled in the guest's language.
- One-tap Wi-Fi: the phone connects without typing anything
- Story-style video tutorials, 15 to 30 seconds long
- Local spots suggested around the property, with up-to-date ratings and hours
- Set up in minutes from your listing link
Messaging and AI concierge
Always reachable, never on call.
The AI concierge answers common questions from your guidebook, and hands over to you when it matters.
- Instant replies in the guest's language
- Suggests extras from your shop at the right moment
- Direct WhatsApp button to reach you in a real emergency
- Automated messages scheduled around each stay
- WelkomUP WhatsApp number that relays to youComing soon
Satisfaction before check-out
Fix problems while there's still time.
The day before check-out, WelkomUP asks guests whether everything is fine. If it isn't, you're alerted right away and can step in.
- One simple question, at the right time
- Private, instant alert when something's wrong
- Every guest is invited to leave a review, whatever their answer
- Designed to follow Airbnb and Google review policies
Host dashboard and cleaning
All your properties, on one screen.
Stays, sales, messages and cleaning: see what's happening and what's left to do.
- Calendar synced with Airbnb and Booking
- Sales and revenue tracked property by property
- Multiple properties, multiple languages, one account
- Cleaning team app: tasks, checklist, inventoryComing soon
One tool instead of three
What you used to stack up, in one place.
Guidebook, sales and cleaning often mean three separate subscriptions, each billed per property, booked or not.
| Feature | Digital guidebook | Upsell tool | Cleaning software | WelkomUP |
|---|---|---|---|---|
| Guidebook and one-tap Wi-Fi | Yes | Sometimes | No | Yes |
| Fridge paid by phone | No | No | No | Yes |
| Late check-out based on cleaning | No | Fixed price | No | Yes |
| Satisfaction check before check-out | Sometimes | No | No | Yes |
| Cleaning tasks and inventory | No | No | Yes | Coming soon |
| Billing | Per property | Per property | Per property | Per stay used |
Pricing
Free during the pilot.
We're opening WelkomUP to a small group of hosts to build it with them. During the pilot, you pay nothing.
Pilot offer
€0for the whole pilot
- No payment card required
- No commitment, stop anytime
- Every feature released during the pilot, at no extra cost
- Direct line to the team to help shape the product
Limited spots: 10 to 20 remote properties (cabins, cottages and vacation homes far from the shops).
Stripe's payment processing fees on your sales still apply.
Planned pricing
After the pilot, you pay whichever is higher: 15% of your sales, or the fee for your active stays that month. The fee decreases with each stay and is capped: from the 7th stay of the month, it's free. A month runs from the 1st to the last day, inclusive.
- France€15.94 excl. VAT per month per property, at most1st stay €4.99 · 2nd €3.99 · 3rd €2.99 · 4th €1.99 · 5th and 6th €0.99 · 7th onwards: free
- CanadaCA$20.94 per month per property, at most (before taxes)1st stay $5.99 · 2nd $4.99 · 3rd $3.99 · 4th $2.99 · 5th $1.99 · 6th $0.99 · 7th onwards: free
A stay is active when a guest opens the guidebook at least once during their stay dates. Your own devices never count. A stay that spans two months counts in the month the guest arrives.
Simulator
Estimate what your extras could earn.
Adjust your own assumptions: number of stays and how much guests spend on average (fridge, breakfast basket, firewood, late checkout…).
Sales collected
During the pilot
Nothing to pay WelkomUP: you keep it all.
After the pilot
You pay whichever is higher:
- You pay
- You pay
You keep
Amounts before tax (excl. VAT in France, before GST/QST in Canada) and excluding Stripe payment fees. Based on your own assumptions: WelkomUP does not guarantee any sales volume. Starting values are examples only.
Property managers: 5 properties or more
Tiered flat fee per active property, unlimited stays and a reduced commission.
Getting started
Live before your next guest arrives.
Paste your listing link
Name, address, amenities and house rules are imported. Local spots around you are suggested.
Stock your shop
Add your products and extras, then connect your Stripe account to get paid.
Put up the QR code
On the fridge, at the entrance, next to the router. The link also goes out in your Airbnb and Booking messages.
No. WelkomUP opens in the phone's browser from a QR code or a link. Guests can add it to their home screen if they like.
No. Your existing fridge and a printed QR code are all you need. A tablet kiosk will be offered as an option for guests who prefer a screen in the property.
You're the seller. Payments go to your own Stripe account, then to your bank account. After the pilot, the 15% commission is deducted on each sale; at the end of the month, if it comes to less than the fee for your active stays, you're only billed the difference.
Selling alcohol usually requires a suitable permit or licence. WelkomUP reminds you when you create your products; check with your local authorities or your accountant.
Yes. WelkomUP imports your stays through each listing's iCal calendar, and the guidebook link goes out in your scheduled messages. You keep managing bookings exactly as you do today.
A stay during which a guest opens the guidebook at least once between arrival and departure. If nobody opens it, the stay isn't billed. Your own visits never count. A stay that spans two months counts in the month the guest arrives.
A free pilot is starting with a small number of properties. Sign up: we'll let you know as soon as it opens, and we contact remote properties first.
Free pilot
Be among the first WelkomUP hosts.
Leave your email: we'll let you know when we open, and we'll reach out first to properties that fit the pilot.
You're on the list!
We'll email you as soon as the pilot opens. Running a cabin or cottage far from the shops? You're exactly who we'll contact first.